In the unlikely event that your parcel arrives damaged, please contact us within 7 days of the receipt of goods and we will advise you how to proceed. We will happily arrange for a replacement, refund or store credit(same value as original purchase price) once the items have been returned to us.
If you have received the goods and are not happy with your purchase for whatever reason, you may return the goods to us in exchange for another product or credit note up to the same value as of the original purchase price. We do not refund any postage and handling fees.
The customer will be responsible for the return shipping charges of the returned goods. It is their responsiblilty to ensure that the returned goods arrive safely back to us so we highly recommend that they are properly packaged and insured to the value of the purchase price. The goods must be returned unused and in their original condition together with the invoice. Please note that any original artwork returned to us MUST BE INSURED AND PACKAGED PROPERLY!!
As a general policy, we do not provide refunds if you change your mind.
If you have any further enquiries, please do not hesitate to contact us at: shop@chrischun.com